/*
 * ServiceCentral GLPI Portal v2 — Additional Styles
 * Activity timeline, satisfaction stars, dashboard, organization management,
 * account settings, document list, tabs, close/reopen buttons
 */

/* ══ SVG ICON COLORS ════════════════════════════════════════════════════════ */

.sc-dashboard-stat-icon svg,
.sc-dashboard-action-icon svg,
.sc-section-icon svg {
  display: inline-block;
  vertical-align: middle;
}
.sc-section-icon {
  display: inline-flex;
  align-items: center;
  vertical-align: middle;
  margin-right: 6px;
}
.sc-icon-accent { color: var(--sc-accent, #6c5ce7); }
.sc-icon-success { color: #27ae60; }
.sc-icon-info { color: #2d9cdb; }
.sc-icon-warning { color: #f39c12; }
.sc-icon-muted { color: var(--sc-text-muted, #999); }
.sc-dashboard-activity-icon svg { vertical-align: middle; }

/* ══ TABS ═══════════════════════════════════════════════════════════════════ */

.sc-tabs-nav {
  display: flex;
  gap: 0;
  border-bottom: 2px solid var(--sc-border);
  margin-bottom: 20px;
}
.sc-tab-btn {
  padding: 10px 20px;
  background: none;
  border: none;
  color: var(--sc-text-muted);
  font-size: 0.9rem;
  font-weight: 500;
  cursor: pointer;
  border-bottom: 2px solid transparent;
  margin-bottom: -2px;
  transition: color var(--sc-transition), border-color var(--sc-transition);
  font-family: var(--sc-font);
}
.sc-tab-btn:hover { color: var(--sc-text); }
.sc-tab-btn.active {
  color: var(--sc-accent-light);
  border-bottom-color: var(--sc-accent);
}
.sc-tab-content { display: none; }
.sc-tab-content.active { display: block; }

/* ══ CLOSE / REOPEN BUTTONS ════════════════════════════════════════════════ */

.sc-ticket-actions {
  display: flex;
  gap: 10px;
  margin-bottom: 20px;
  flex-wrap: wrap;
}
.sc-glpi-btn-success {
  background: var(--sc-success);
  color: #fff;
}
.sc-glpi-btn-success:hover {
  background: #059669;
  color: #fff;
  text-decoration: none;
  transform: translateY(-1px);
}
.sc-glpi-btn-warning {
  background: var(--sc-warning);
  color: #1a1a2e;
}
.sc-glpi-btn-warning:hover {
  background: #d97706;
  color: #1a1a2e;
  text-decoration: none;
  transform: translateY(-1px);
}
.sc-glpi-btn-danger {
  background: var(--sc-danger);
  color: #fff;
}
.sc-glpi-btn-danger:hover {
  background: #dc2626;
  color: #fff;
  text-decoration: none;
}

/* Close/Reopen Modal */
.sc-modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0,0,0,0.7);
  z-index: 9998;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 20px;
}
.sc-modal {
  background: var(--sc-bg-card);
  border: 1px solid var(--sc-border);
  border-radius: var(--sc-radius);
  padding: 28px;
  max-width: 480px;
  width: 100%;
  box-shadow: 0 20px 60px rgba(0,0,0,0.6);
  z-index: 9999;
}
.sc-modal h3 {
  color: var(--sc-text);
  margin: 0 0 12px;
  font-size: 1.15rem;
}
.sc-modal p {
  color: var(--sc-text-muted);
  font-size: 0.9rem;
  margin-bottom: 16px;
}
.sc-modal textarea {
  width: 100%;
  padding: 10px 12px;
  background: var(--sc-bg-input);
  border: 1px solid var(--sc-border);
  border-radius: var(--sc-radius-sm);
  color: var(--sc-text);
  font-family: var(--sc-font);
  font-size: 0.9rem;
  resize: vertical;
  min-height: 80px;
  box-sizing: border-box;
}
.sc-modal textarea:focus {
  outline: none;
  border-color: var(--sc-border-focus);
  box-shadow: 0 0 0 3px rgba(124,58,237,0.15);
}
.sc-modal-actions {
  display: flex;
  gap: 10px;
  justify-content: flex-end;
  margin-top: 16px;
}

/* ══ SATISFACTION STARS ═════════════════════════════════════════════════════ */

.sc-satisfaction-card {
  border-color: rgba(245,158,11,0.3);
}
.sc-satisfaction-stars {
  display: flex;
  gap: 6px;
  margin: 12px 0;
}
.sc-star {
  font-size: 2rem;
  line-height: 1;
  transition: color 0.15s ease, transform 0.15s ease;
}
.sc-star-filled {
  color: #fbbf24;
}
.sc-star-empty {
  color: #4b5563;
}
.sc-satisfaction-interactive .sc-star {
  cursor: pointer;
}
.sc-satisfaction-interactive .sc-star:hover {
  transform: scale(1.2);
}
.sc-satisfaction-interactive .sc-star.sc-star-hover {
  color: #fcd34d;
}
.sc-satisfaction-readonly .sc-star {
  cursor: default;
}
.sc-satisfaction-comment {
  color: var(--sc-text-muted);
  font-style: italic;
  font-size: 0.88rem;
  margin: 8px 0;
  padding: 8px 12px;
  background: rgba(255,255,255,0.03);
  border-radius: var(--sc-radius-sm);
}
.sc-satisfaction-thankyou {
  color: var(--sc-success);
  font-weight: 500;
  font-size: 0.9rem;
  margin-top: 8px;
}
.sc-satisfaction-submit:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}
.sc-satisfaction-msg {
  margin-top: 10px;
  padding: 8px 12px;
  border-radius: var(--sc-radius-sm);
  font-size: 0.85rem;
}
.sc-satisfaction-msg.success { background: rgba(16,185,129,0.12); color: #6ee7b7; }
.sc-satisfaction-msg.error   { background: rgba(239,68,68,0.12);  color: #fca5a5; }

/* ══ ACTIVITY TIMELINE ══════════════════════════════════════════════════════ */

.sc-activity-timeline {
  position: relative;
  padding-left: 32px;
}
.sc-activity-timeline::before {
  content: '';
  position: absolute;
  left: 12px;
  top: 0;
  bottom: 0;
  width: 2px;
  background: var(--sc-border);
}
.sc-timeline-entry {
  position: relative;
  padding: 12px 0 12px 20px;
  border-bottom: 1px solid rgba(255,255,255,0.03);
}
.sc-timeline-entry:last-child {
  border-bottom: none;
}
.sc-timeline-dot {
  position: absolute;
  left: -25px;
  top: 16px;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background: var(--sc-border);
  border: 2px solid var(--sc-bg-card);
  z-index: 1;
}
/* Customer actions */
.sc-timeline-entry.sc-timeline-customer .sc-timeline-dot {
  background: var(--sc-accent);
}
/* Tech actions */
.sc-timeline-entry.sc-timeline-tech .sc-timeline-dot {
  background: var(--sc-info);
}
/* Status changes */
.sc-timeline-entry.sc-timeline-status .sc-timeline-dot {
  background: var(--sc-warning);
}
/* Solutions */
.sc-timeline-entry.sc-timeline-solution .sc-timeline-dot {
  background: var(--sc-success);
}

.sc-timeline-header {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  margin-bottom: 6px;
}
.sc-timeline-icon {
  font-size: 0.9rem;
}
.sc-timeline-action {
  font-size: 0.85rem;
  font-weight: 500;
  color: var(--sc-text);
}
.sc-timeline-actor {
  font-size: 0.8rem;
  color: var(--sc-accent-light);
}
.sc-timeline-date {
  font-size: 0.75rem;
  color: var(--sc-text-muted);
  margin-left: auto;
}
.sc-timeline-content {
  font-size: 0.88rem;
  line-height: 1.6;
  color: var(--sc-text);
  padding: 10px 14px;
  background: rgba(255,255,255,0.03);
  border-radius: var(--sc-radius-sm);
  margin-top: 6px;
}
.sc-timeline-content p:last-child {
  margin-bottom: 0;
}

/* ══ DOCUMENTS ══════════════════════════════════════════════════════════════ */

.sc-documents-list {
  display: flex;
  flex-direction: column;
  gap: 4px;
}
.sc-document-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 10px 14px;
  border-radius: var(--sc-radius-sm);
  border: 1px solid var(--sc-border);
  text-decoration: none;
  color: var(--sc-text);
  transition: background var(--sc-transition), border-color var(--sc-transition);
}
.sc-document-item:hover {
  background: var(--sc-bg-hover);
  border-color: var(--sc-accent);
  text-decoration: none;
  color: var(--sc-text);
}
.sc-document-icon {
  font-size: 1.3rem;
  flex-shrink: 0;
}
.sc-document-info {
  flex: 1;
  min-width: 0;
}
.sc-document-name {
  display: block;
  font-weight: 500;
  font-size: 0.88rem;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.sc-document-meta {
  display: block;
  font-size: 0.75rem;
  color: var(--sc-text-muted);
}
.sc-document-download {
  font-size: 1rem;
  opacity: 0.5;
  transition: opacity var(--sc-transition);
}
.sc-document-item:hover .sc-document-download {
  opacity: 1;
}

/* ══ DASHBOARD ══════════════════════════════════════════════════════════════ */

.sc-dashboard-greeting {
  margin-bottom: 24px;
}
.sc-dashboard-greeting h2 {
  color: var(--sc-text);
  font-size: 1.6rem;
  margin: 0 0 6px;
}

.sc-dashboard-stats {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
  margin-bottom: 24px;
}
@media (max-width: 768px) {
  .sc-dashboard-stats { grid-template-columns: repeat(2, 1fr); }
}
@media (max-width: 480px) {
  .sc-dashboard-stats { grid-template-columns: 1fr; }
}

.sc-dashboard-stat-card {
  background: var(--sc-bg-card);
  border: 1px solid var(--sc-border);
  border-radius: var(--sc-radius);
  padding: 20px;
  text-align: center;
  transition: border-color var(--sc-transition), transform var(--sc-transition);
}
.sc-dashboard-stat-card:hover {
  border-color: var(--sc-accent);
  transform: translateY(-2px);
}
.sc-dashboard-stat-icon {
  font-size: 1.8rem;
  margin-bottom: 8px;
}
.sc-dashboard-stat-value {
  font-size: 1.8rem;
  font-weight: 700;
  color: var(--sc-text);
  line-height: 1;
  margin-bottom: 4px;
}
.sc-dashboard-stat-label {
  font-size: 0.78rem;
  color: var(--sc-text-muted);
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

/* Quick Actions */
.sc-dashboard-quick-actions {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 12px;
  margin-bottom: 24px;
}
@media (max-width: 640px) {
  .sc-dashboard-quick-actions { grid-template-columns: repeat(2, 1fr); }
}

.sc-dashboard-action-card {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 8px;
  padding: 20px 12px;
  background: var(--sc-bg-card);
  border: 1px solid var(--sc-border);
  border-radius: var(--sc-radius);
  text-decoration: none;
  color: var(--sc-text);
  transition: background var(--sc-transition), border-color var(--sc-transition), transform var(--sc-transition);
}
.sc-dashboard-action-card:hover {
  background: var(--sc-bg-hover);
  border-color: var(--sc-accent);
  color: var(--sc-text);
  text-decoration: none;
  transform: translateY(-2px);
}
.sc-dashboard-action-icon {
  font-size: 1.5rem;
}
.sc-dashboard-action-label {
  font-size: 0.85rem;
  font-weight: 500;
  text-align: center;
}

/* Activity Feed */
.sc-dashboard-activity-feed {
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.sc-dashboard-activity-item {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 8px 0;
  border-bottom: 1px solid rgba(255,255,255,0.05);
}
.sc-dashboard-activity-item:last-child { border-bottom: none; }
.sc-dashboard-activity-icon { font-size: 1rem; flex-shrink: 0; margin-top: 2px; }
.sc-dashboard-activity-content { flex: 1; }
.sc-dashboard-activity-text {
  display: block;
  font-size: 0.88rem;
  color: var(--sc-text);
}
.sc-dashboard-activity-date {
  display: block;
  font-size: 0.75rem;
  color: var(--sc-text-muted);
  margin-top: 2px;
}

/* Payments */
.sc-dashboard-payments {
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.sc-dashboard-payment-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 10px 0;
  border-bottom: 1px solid rgba(255,255,255,0.05);
}
.sc-dashboard-payment-item:last-child { border-bottom: none; }
.sc-dashboard-payment-amount {
  font-weight: 600;
  color: var(--sc-warning);
  font-size: 0.95rem;
}

/* ══ ORGANIZATION ═══════════════════════════════════════════════════════════ */

.sc-org-wrap .sc-glpi-header {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 20px;
}
.sc-org-wrap .sc-glpi-header h2 {
  margin: 0;
  color: var(--sc-text);
  font-size: 1.4rem;
}

.sc-org-members-list {
  display: flex;
  flex-direction: column;
  gap: 6px;
}
.sc-org-member {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 10px 14px;
  border-radius: var(--sc-radius-sm);
  border: 1px solid var(--sc-border);
  transition: background var(--sc-transition);
}
.sc-org-member:hover { background: var(--sc-bg-hover); }
.sc-org-member-info {
  display: flex;
  align-items: center;
  gap: 10px;
}
.sc-org-member-avatar { font-size: 1.2rem; }
.sc-org-member-name { font-weight: 500; font-size: 0.9rem; }

.sc-org-invites-list {
  display: flex;
  flex-direction: column;
  gap: 6px;
}
.sc-org-invite {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 8px 14px;
  border-radius: var(--sc-radius-sm);
  border: 1px solid var(--sc-border);
}
.sc-org-invite-email { font-size: 0.88rem; flex: 1; }
.sc-org-invite-date { font-size: 0.75rem; }
.sc-org-invite-msg {
  margin-top: 10px;
  padding: 8px 12px;
  border-radius: var(--sc-radius-sm);
  font-size: 0.85rem;
}
.sc-org-invite-msg.success { background: rgba(16,185,129,0.12); color: #6ee7b7; }
.sc-org-invite-msg.error   { background: rgba(239,68,68,0.12);  color: #fca5a5; }

/* ══ ACCOUNT SETTINGS ═══════════════════════════════════════════════════════ */

.sc-settings-wrap > h2 {
  color: var(--sc-text);
  font-size: 1.4rem;
  margin: 0 0 20px;
}

/* Toggle switches */
.sc-settings-notify-list {
  display: flex;
  flex-direction: column;
  gap: 14px;
}
.sc-settings-toggle {
  display: flex;
  align-items: center;
  gap: 12px;
  cursor: pointer;
  font-size: 0.9rem;
  color: var(--sc-text);
}
.sc-settings-toggle input[type="checkbox"] {
  display: none;
}
.sc-settings-toggle-slider {
  position: relative;
  width: 44px;
  height: 24px;
  background: var(--sc-border);
  border-radius: 12px;
  transition: background var(--sc-transition);
  flex-shrink: 0;
}
.sc-settings-toggle-slider::after {
  content: '';
  position: absolute;
  top: 3px;
  left: 3px;
  width: 18px;
  height: 18px;
  background: var(--sc-text-muted);
  border-radius: 50%;
  transition: transform var(--sc-transition), background var(--sc-transition);
}
.sc-settings-toggle input:checked + .sc-settings-toggle-slider {
  background: var(--sc-accent);
}
.sc-settings-toggle input:checked + .sc-settings-toggle-slider::after {
  transform: translateX(20px);
  background: #fff;
}
.sc-settings-toggle-label {
  user-select: none;
}

/* Settings form messages */
.sc-settings-profile-msg,
.sc-settings-notify-msg,
.sc-settings-password-msg {
  margin-top: 10px;
  padding: 8px 12px;
  border-radius: var(--sc-radius-sm);
  font-size: 0.85rem;
}
.sc-settings-profile-msg.success,
.sc-settings-notify-msg.success,
.sc-settings-password-msg.success { background: rgba(16,185,129,0.12); color: #6ee7b7; }
.sc-settings-profile-msg.error,
.sc-settings-notify-msg.error,
.sc-settings-password-msg.error   { background: rgba(239,68,68,0.12);  color: #fca5a5; }

/* ══ RESPONSIVE ═════════════════════════════════════════════════════════════ */

@media (max-width: 640px) {
  .sc-ticket-actions { flex-direction: column; }
  .sc-tabs-nav { overflow-x: auto; }
  .sc-tab-btn { white-space: nowrap; font-size: 0.82rem; padding: 8px 14px; }
  .sc-activity-timeline { padding-left: 24px; }
  .sc-timeline-date { margin-left: 0; width: 100%; margin-top: 4px; }
  .sc-modal { padding: 20px; }
}

/* Ticket Filters */
.sc-ticket-filters{display:flex;gap:8px;margin-bottom:16px;flex-wrap:wrap}
.sc-filter-btn{padding:6px 16px;border:1px solid #e2e8f0;border-radius:20px;background:#fff;color:#64748b;font-size:13px;font-weight:500;cursor:pointer;transition:all .2s}
.sc-filter-btn:hover{border-color:#7c3aed;color:#7c3aed}
.sc-filter-btn.active{background:#7c3aed;color:#fff;border-color:#7c3aed}
.sc-stat-link{text-decoration:none;color:inherit;display:block}
.sc-stat-link:hover{transform:translateY(-2px);box-shadow:0 4px 12px rgba(124,58,237,.15);transition:all .2s}